Why hotels need a different POS system
A hotel sells more than a meal. A guest may have breakfast, order room service, use the minibar and pay at checkout. All those moments should remain connected to the right guest and room.
From restaurant order to guest folio
With a hotel-focused workflow, orders are not simply paid at the till. Room service, restaurant and minibar charges can become part of the guest folio. The guest can then settle everything together when checking out.
Room management and reservations
A digital overview helps staff organise rooms, floors and wings. Combined with reservations, check-in and check-out, it creates one workflow for reception and hospitality teams.
This is especially useful when a hotel has several restaurants, a bar or additional services. Staff spend less time switching between separate systems.
Less duplicate administration
An integrated system reduces duplicate entry. Products, payments and room-related transactions remain in a logical place. Managers also gain insight into revenue and the performance of different hotel departments.
Start with the real workflow
First map every sales moment:
- Restaurant and bar
- Room service
- Minibar
- Breakfast and packages
- Payment at checkout
Then decide which employees need access and where iPads, printers and terminals belong. A clear setup makes onboarding easier and prevents mistakes across changing shifts.
Deskly POS for hotels
The Deskly POS Hotel add-on has been announced as a future extension for PRO. It is currently marked Coming Soon and is intended for businesses that want to organise rooms, guest folios, reservations and hospitality from one system.
